On demand or under a service agreement.
You do not need an agreement to work with ARKTEC. Every service can be ordered as a single assignment. A service agreement is an option if you want planned maintenance and a fixed point of contact.
Services that keep your measuring system running.
Troubleshooting & technical support
When readings deviate, alarms go off or measurement data drops out. On-site troubleshooting and support by phone or video.
Service & repair
Repair and component replacement for analysers, probes, sample lines, coolers and pumps.
Preventive maintenance & inspection
Planned visits, zero and span checks, functional checks and documentation of the entire measuring chain.
Spare parts
Spare and wear parts for gas analysers and measuring systems. We help you identify the right components, check availability and plan replacements.
Service agreements, for when you want to plan maintenance.
A service agreement suits you if you want maintenance and inspection planned in advance, a consolidated technical history and a contact who knows the installation. You can always hire us for single assignments without an agreement.
From first call to report.
- 01
Contact. Call or write and describe the measuring system and what has happened.
- 02
Assessment. We make an initial assessment, often during the first call, and propose a scope before work starts.
- 03
Action. We troubleshoot, repair or maintain on site and coordinate with your operating staff.
- 04
Documentation. You receive a report on what was done, what we found and what should be followed up.
Regardless of manufacturer.
We have experience and knowledge of analysers, sampling equipment and sample conditioning from several manufacturers. Tell us the manufacturer and model you have, and we will tell you what we can do.